Track My Order

You can track your order using the tracking link sent to your email once your order has shipped. Tracking details usually become available within 24–48 hours.

How to track your order

Open the shipping confirmation email from Loftwyn
Click the tracking link included in the email
View the real-time delivery status provided by the carrier

Track using your account

If you created an account at checkout, you can log in to view your order status:

Go to My Account

Need help with your order?

If you can't find your tracking information or have questions about delivery, please contact our support team at:

loftwyn.com@gmail.com

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Terms of Service

Overview

Welcome to Loftwyn. The terms "we", "us", and "our" refer to NAZOMOSS LTD, the company operating the Loftwyn online store and website (the "Services").

Loftwyn is powered by Shopify, which enables us to provide our products and services to you.

These Terms of Service ("Terms") govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.

By visiting, browsing, or making a purchase through our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.

Section 1 – Access and Account

By using our Services, you confirm that you are at least the age of majority in your state or country of residence.

You may be required to provide personal information such as your email address, billing details, payment information, and shipping address. You agree that all information provided is accurate and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts may not be transferred or assigned to another person.

Section 2 – Our Products

Loftwyn offers home and lifestyle products designed to bring comfort, style, and functionality to everyday living spaces. We make reasonable efforts to display products accurately, however product appearance may vary depending on your device or screen settings.

We do not guarantee that product descriptions, images, colors, dimensions, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.

Section 3 – Orders

By placing an order, you are making an offer to purchase products from Loftwyn. We reserve the right to accept or reject any order at our discretion.

Orders are considered accepted only after payment has been successfully processed. Once an order is accepted, changes or cancellations may not be possible.

All purchases are subject to our Refund Policy and are intended for personal use only.

Section 4 – Prices and Billing

Prices, promotions, and availability are subject to change without notice. The price charged will be the price displayed at the time of checkout.

Prices may not include applicable taxes, shipping fees, or duties, unless explicitly stated.

You agree to provide current, complete, and accurate billing information and authorize us to charge your selected payment method for all applicable fees.

Section 5 – Shipping and Delivery

Standard delivery time within the United States is 3–5 business days. Shipping and delivery times are estimates only and are not guaranteed. Loftwyn is not responsible for delays caused by carriers, customs clearance, weather conditions, or events beyond our control.

Risk of loss passes to you once the order is handed over to the carrier.

Section 6 – Intellectual Property

All content on the Loftwyn website, including text, images, graphics, logos, and product names, is the property of NAZOMOSS LTD or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

Section 7 – Optional Tools

We may provide access to third-party tools or services. These tools are provided "as is" and "as available" without warranties of any kind.

Your use of optional tools is entirely at your own risk.

Section 8 – Third-Party Links

Our Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.

Section 9 – Relationship with Shopify

Loftwyn operates on the Shopify platform. All transactions are conducted directly between you and Loftwyn.

Shopify is not responsible for any purchases, damages, or disputes arising from your use of our Services.

Section 10 – Privacy Policy

Your use of our Services is subject to our Privacy Policy, which explains how personal information is collected and used.

Section 11 – Feedback

If you submit feedback, suggestions, or ideas, you grant Loftwyn a non-exclusive, royalty-free right to use such feedback without restriction.

Section 12 – Errors and Inaccuracies

Occasionally, information on our site may contain errors or inaccuracies. We reserve the right to correct such issues at any time without notice.

Section 13 – Prohibited Uses

You may not use our Services for unlawful purposes, including but not limited to:

Violating laws or regulations
Infringing intellectual property rights
Uploading malicious code or viruses
Engaging in fraud or deceptive practices

We reserve the right to terminate access for violations of these Terms.

Section 14 – Termination

We may suspend or terminate your access to the Services at any time if these Terms are violated.

Section 15 – Disclaimer of Warranties

The Services and products are provided "as is" and "as available" without warranties of any kind, express or implied.

Section 16 – Limitation of Liability

To the fullest extent permitted by law, Loftwyn and NAZOMOSS LTD shall not be liable for indirect, incidental, or consequential damages.

Section 17 – Indemnification

You agree to indemnify and hold harmless NAZOMOSS LTD and its partners from any claims arising from your violation of these Terms.

Section 18 – Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in effect.

Section 19 – Entire Agreement

These Terms and related policies constitute the entire agreement between you and Loftwyn regarding use of the Services.

Section 20 – Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

Section 21 – Changes to Terms

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.

Section 22 – Contact Information

NAZOMOSS LTD
15668na, Suite A 82 James Carter Road,
Mildenhall, Suffolk,
United Kingdom, IP28 7DE

U.S. Address:
1970 Old Cuthbert Rd 250/C,
Cherry Hill, New Jersey 08034,
United States

Email: loftwyn.com@gmail.com

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Terms & conditions

Terms of Service

Overview

Section 1 – Access and Account

Section 2 – Our Products

Section 3 – Orders

Section 4 – Prices and Billing

Section 5 – Shipping and Delivery

Section 6 – Intellectual Property

Section 7 – Optional Tools

Section 8 – Third-Party Links

Section 9 – Relationship with Shopify

Section 10 – Privacy Policy

Section 11 – Feedback

Section 12 – Errors and Inaccuracies

Section 13 – Prohibited Uses

Section 14 – Termination

Section 15 – Disclaimer of Warranties

Section 16 – Limitation of Liability

Section 17 – Indemnification

Section 18 – Severability

Section 19 – Entire Agreement

Section 20 – Governing Law

Section 21 – Changes to Terms

Section 22 – Contact Information

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