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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The ACKO Folding Step Stool is a 13-inch high helper designed for everyday tasks around the home. Built with a compact, sturdy frame and a seamless footrest, it delivers reliable support for kitchen counters, bathroom vanities, and shelves. With a tested capacity of up to 300 pounds, the stool pairs stability with ease of use, giving all family members a dependable perch for quick tasks.
Designed for real life, this stool folds flat with a single flip, transforming crowded closets or cabinets into a neat, ready-to-go resting spot. The folded footprint reduces space by more than 90%, making storage effortless in apartments, campers, or behind the pantry door. The upgraded folding bar and safety stop gap help prevent unexpected collapse, while rounded corners minimize bumps during everyday handling.
Thanks to its lightweight construction and compact fold, you can move the stool from room to room or take it on trips. The pink finish adds a cheerful touch to any space, and the surface is designed to be easy to grip and clean after use. EN 14183 certification underscores safety compliance, and a one-year warranty provides extra peace of mind.
Two practical considerations to keep in mind are the weight capacity and the importance of a stable stance. When used as intended, the stool offers a dependable stepping option and a tidy storage solution, with a cheerful pink hue that complements a variety of dΓ©cors.
Q: What is the weight capacity of the ACKO Folding Step Stool?
A: It supports up to 300 pounds, giving sturdy support for everyday tasks.
Q: Is this stool suitable for kids and adults and easy to store?
A: Yes, its 13 inch height and compact fold make it versatile and space saving.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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