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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Elevate your space with the refined, uplifting aroma of Aera White Tea. This refill blends white tea, jasmine, wild rose, citrus, and thyme to wrap your rooms in a clean, sophisticated scent perfect for everyday calm and welcoming ambiance.
Designed for longevity and adjustable intensity, you can tailor the fragrance to fit your routine. At level 5 and with about 12 hours of use per day, expect the aroma to linger up to two months, while dialing the strength down creates a gentler presence ideal for smaller spaces or daytime work.
All components are chosen to support a calm, hypoallergenic environment while remaining mindful of the planet. Enjoy a fragrance that enhances rooms without overwhelming conversations or activities.
Real-life moments come to life with this blend: a sunlit kitchen in the morning, a tranquil reading nook, or a cozy living room where subtle aromas invite conversation. The combination of white tea, jasmine, thyme, and citrus offers a versatile scent profile that can feel both fresh and comforting across seasons.
Q: Is this refill compatible with all Aera diffusers?
A: This refill is designed for the Aera Smart Diffuser and uses Microdroplet Technology for precise scent; compatibility with non-Aera units is not guaranteed.
Q: How long does the fragrance last and how should I adjust it?
A: Up to 2 months at level 5 with about 12 hours of daily use; adjust diffuser settings to fit room size and mood.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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