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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Designed for a queen-size bed, this protector blends a luxurious plush top with practical protection, delivering a thoughtful layer between you and your mattress. The standout 360-degree zipper lets you remove the top layer without wrestling the entire encasement, while anchor bands keep the base neatly secured to the mattress. A clean, white aesthetic complements many bedrooms and bedding styles.
The plush circular knit fabric offers a soft, inviting surface that enhances nightly comfort. Temperature-balancing technology works to create a more balanced feel under varying conditions—wicking moisture if you get warm and offering insulation if you’re cold. This combination helps create a calmer sleep surface without sacrificing breathability.
Whether you’re dealing with accidental spills, hot sleepers, pets, or busy mornings, this protector provides a versatile layer that adapts to daily life. The top’s soft, quiet surface remains comfortable, while the waterproof backing adds dependable protection beneath. When it’s time to refresh, remove and wash the top separately, then reattach with the anchor bands for continued use.
In short, this protector offers a practical balance of comfort and protection. It presents a real-world option for improving your sleep environment, without overselling guaranteed results—benefits are presented as possibilities based on everyday use and features.
Q: What makes the AllerEase Platinum Zip-Off Top Mattress Protector stand out?
A: A 360-degree zipper with anchor bands, a plush top, moisture-wicking balance, waterproof layer, and a bed bug barrier offer versatile protection.
Q: Is this protector machine washable and suitable for queen mattresses?
A: Yes. The top is machine washable separately, and the protector fits queen-sized mattresses for easy cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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