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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Artpuch Outdoor Roller Shades blend smart engineering with durable materials to create a versatile shade solution for porches, gazebos, patios, and more. The package reveals a thoughtful design: the roller tube is evenly divided into three 3.33-foot sections. This splicing design helps prevent sagging during use and reduces the risk of bending the long aluminum tube during shipping, making setup smoother and more efficient.
Fabric and light control are at the heart of this shade. The 220 GSM HDPE fabric is 100% pure and non-recycled, delivering robust sun protection without blocking the view completely. It blocks up to 90% of harmful UV rays and helps reduce glare, preserving privacy while letting you enjoy outdoor scenes. In practice, you may notice a cooler feel under the shade on sunny days and a more comfortable outdoor dining or lounging environment.
Installation is straightforward. The kit includes all necessary hardware, a step-by-step manual, and installation videos. You can mount it to a ceiling or a wall, depending on your outdoor layout. If anything is missing, Artpuch offers responsive support to help you complete the setup.
Notes on packaging help you anticipate what you’ll receive. The shipping box may be smaller than the final product, as the fabric is neatly folded and the poles feature a connector-based design to maximize packing efficiency. Rest assured you will receive a full-sized, high-quality shade ready for installation.
In real-life use, this shade invites you to linger outdoors—the morning cup of coffee softens shade edges, a garden party benefits from controlled sunlight, and evening dinners acquire a cozier mood as daylight softens. While results vary by space, Artpuch aims to offer a shade that enhances outdoor experiences with style and practicality.
Q: What are the dimensions and how does the cordless operation work?
A: The shade is 10 ft wide by 8 ft high and uses a cordless roll mechanism for simple use.
Q: Where can I install it and what comes in the box?
A: Suitable for walls or ceilings; includes mounting hardware, a manual, and setup videos to guide installation.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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