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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The ArtyCozy Eye Face Down Pillow Set is a thoughtfully engineered companion for rest, massage sessions, and recovery routines. The soft, U-shaped memory foam cradles the face while a subtle 10-degree incline guides the head and neck into a natural, comfortable position. This combination helps distribute weight evenly and reduces pressure around delicate areas, fostering a smoother, more relaxed experience whether you’re unwinding after a procedure or enjoying a focused massage. The neutral grey cover feels soft to the touch and remains breathable, helping air circulate so you can breathe comfortably as you rest.
Designed with care team guidance in mind, the pillow aims to support positions commonly recommended during recovery. Personalization is built in: easily adjust the loops to contour to your facial shape and preferences, creating a cradle that feels tailor-made. The wide airflow gap and breathable cover contribute to a cooler, more refreshing feel during longer sessions. The detachable design adds real-world versatility: use the U-shaped pillow with the base for full support, detach it for travel-friendly use as a neck pillow, or combine both parts for a customized setup during massage, recovery, or downtime at home, at the studio, or on the road.
With ArtyCozy, you’re choosing a product that emphasizes comfort, touch, and practicality. While not a medical device, the pillow is designed to align the body in ways that correspond to typical guidance during recovery, enabling calmer sessions and more comfortable rest. Clean maintenance is simple: the cover is removable and washable, and the memory foam holds shape over time. Whether you’re recovering after a procedure, enjoying a focused massage, or simply seeking a more restful posture, this set invites you to explore a personalized arrangement that fits your day-to-day rhythm.
Q: Who is this pillow set ideal for?
A: Designed for recovery after procedures, massage sessions, and comfortable travel.
Q: How does the pillow improve comfort?
A: Features a 10-degree incline, U-shaped memory foam, and adjustable loops for personalized support.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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