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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Introducing the Audinell PerfectDry LUX, advertised as the world’s fastest hearing aid dryer and dehumidifier. With a complete drying cycle in just 45 minutes, it helps you refresh hearing aids, wireless earbuds, and related devices quickly, so they’re ready when you are. The unit combines heated air, controlled ventilation, and a 360° UV-C lamp to reach every surface, corner, and crevice of your device, whether it sits open in the tray or nestled inside the chamber. A compact, travel-friendly footprint (3.6" W x 1.9" H x 3.0" D) makes it suitable for home use, travel, or a small workspace, while the user-friendly interface ensures a straightforward setup every time.
Designed and tested as a Class 1 medical device, PerfectDry LUX emphasizes safety and reliability. It is compact enough to tuck into a tote or desk drawer, yet sturdy enough to travel with you. The kit is backed by an industry-leading 3-year warranty, underscoring confidence in its long-term performance.
In addition to drying and dehumidifying, the LUX doubles as a portable carrying case for short trips. Its dimensions and thoughtful design mean it fits neatly in a carry-on or a bedside setup, making it a practical investment for everyday use and occasional travel.
PerfectDry LUX offers a compelling combination of speed, safety, and versatility. It’s built to support a broad range of devices, with clear benefits such as faster refresh cycles, reduced moisture-related issues, and a compact, easy-to-use form factor. While results can vary by device and environment, many users may experience quicker readiness and more consistent performance when using the LUX on a regular basis.
Q: What devices does the PerfectDry LUX support?
A: It dries most hearing aids and listening devices, including rechargeable models, earbuds, and in-ear monitors.
Q: How long does a drying cycle take and is it safe to use daily?
A: A cycle completes in 45 minutes with automatic temperature regulation for safe operation.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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