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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
AZQQ's robot vacuum and mop combo blends suction, scrubbing, and smart navigation into a compact cleaner designed for everyday messes on hard floors and carpets. It delivers up to 5000Pa of suction, a 300ml dustbin for longer sessions, and a 230ml water tank with adjustable flow to tailor mopping to your floor type. Note: For optimal suction, remove the mop pad when vacuuming.
Five cleaning modes adapt to your schedule and surfaces: Auto for routine coverage, Edge for corners and baseboards, Spot for spill cleanup, Random for mixed messes, and Manual for targeted tasks. You can switch between vacuuming and mopping to suit each mess.
Infrared sensors detect walls, furniture, and stairs in real time to minimize collisions and keep cleaning efficient. The slim 3.1-inch body slides under sofas and beds, reaching tight spaces. The brushless intake reduces hair tangles to ease maintenance.
The tangle-free intake pulls hair directly into the dustbin, helping keep pet hairs off your rollers and floors for cleaner results with less upkeep.
Enjoy up to 150 minutes of runtime in Quiet mode, with automatic recharge and resume. Manage scheduling, suction, and mode changes from the Tuya Smart app, or use voice commands with Alexa or Google Assistant. Note: 2.4GHz WiFi required; 5GHz is not supported.
Includes the S2 Robot Vacuum and Mop Combo, remote with batteries, charging dock, power adapter, 300ml dustbin, 230ml water tank, four side brushes, and a user manual. Covered by a 12-month warranty and responsive support.
Q: Can I control the AZQQ with voice assistants like Alexa or Google Assistant?
A: Yes. It supports voice control via Alexa and Google Assistant through a 2.4GHz WiFi connection, plus app control.
Q: What surfaces and messes is the AZQQ suited for?
A: Ideal for hard floors and carpets, with strong suction and a mop function and a tangle-free design to handle pet hair.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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