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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Upgrade your sofa or bed with the Basic Home Hotel Style Goose Feather Pillow Insert. Sized at 18x18 inches, this fill is engineered to deliver a balanced blend of softness and support, so cushions can be plumped into that chic chopped look you see in boutique hotels. The generous fill gives you flexibility to tune firmness by gently pressing and reshaping, whether you prefer a more plush or crisper silhouette. Its understated elegance pairs beautifully with a wide range of pillow covers, making it a versatile foundation for seasonal refreshes and everyday comfort. When you dress it with a cover in a textured fabric or soft knit, you create instant warmth and a refined focal point that invites lounging and conversation.
Careful construction starts with the outer cover. The 233 thread count cotton shell feels smooth to the touch and resists wrinkles while maintaining a clean, crisp appearance. Inside, a soft inner liner creates an air chamber that keeps feathers neatly contained, preventing poking while preserving a full, even silhouette. The goose down fill is thoroughly cleaned to minimize odors, so your space stays fresh. This thoughtful pairing of materials helps the pillow hold its shape through regular use, resisting flattening and sagging that can ruin a cushion’s look. The result is a plush yet supportive feel that remains comfortable from morning coffee to late-evening reading.
Versatility shines in any room or setting. Use it to refresh a living room sofa, create a restful focal point on a bed, or add supportive lumbar cushioning in a car or home office during long sessions. When paired with a decorative cover, it becomes a statement piece that can shift your space from casual to refined. Whether you favor modern minimalism, boho textures, or traditional patterns, this insert adapts to your style without demanding a full makeover. It also works well in rental homes where easy updating is appreciated, giving you a dependable decor tool that travels with your changing tastes.
To refresh, tumble dry on low for about 15 minutes, then shake and plump to restore loft. For ongoing care, keep the insert out of direct heat sources and use the recommended covers to protect the fill. If it arrives compressed, give it a few minutes of gentle shaping and redistribution to settle in the loft. Real world results may vary based on space and styling preferences.
Q: What size is the pillow insert?
A: The insert measures 18x18 inches to fit standard covers.
Q: Is the fill odorless and easy to refresh?
A: Yes. The goose down is odor-free, and tumble-drying on low heat restores fluff.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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