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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Baskbed cooling pillows are crafted as a two-sided solution designed for sleepers who feel warmer at night. The A-side features a medium-molecule cooling fabric that helps manage heat buildup while keeping a soft, skin-friendly feel. On the B-side, a premium knitted fabric offers moisture absorption and breathability for year-round comfort, so you can wake feeling refreshed, not overheated.
Adjustability that fits your sleep style is built into every pillow. A hybrid filling of shredded memory foam and soft microfiber delivers a balance of support and plushness. The cover includes a handy zipper, allowing you to tweak the loft and firmness to suit side, back, or stomach sleeping positions. With this design, you can fine-tune the pillow to your preferred level of comfort without overdoing it.
Premium materials meet practical care. The shredded memory foam and microfiber blend provides a responsive yet comfortable feel, offering a stable baseline for a good night’s rest. For best results, air the pillow in a well-ventilated area for 1–2 days before first use. The cover is fully machine washable, and the inserts retain their loft after multiple washes, making maintenance straightforward and convenient for busy households.
Elegant, versatile, and gift-ready. This king-size pillow set comes as a 2-pack, ideal for master bedrooms, guest rooms, or stylish sofa displays. Its refined silhouette complements modern decor and makes a thoughtful gift for occasions such as holidays, anniversaries, or house warmings.
Q: What makes Baskbed cooling pillows unique?
A: Dual-sided cover with cooling fabric and breathable knit, plus adjustable fill via the zipper.
Q: How do I customize firmness and loft?
A: Open the zipper and add or remove shredded memory foam and microfiber until you reach your preferred support.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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