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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Travel often means cramped seats and upright sleeping. The BCOZZY Travel Neck Pillow uses a patented double‑support system designed to cradle the head, neck, and chin. The result is a more natural resting position across planes, cars, trains, and even on camping trips. Available in two adult sizes—the Large for necks up to 16 inches and the X‑Large for larger necks—this pillow aims to fit a wide range of bodies while staying portable enough for carry bags and backpacks.
The shell blends breathable microfleece with microsuede, promoting air flow to help you stay cool and comfortable. The soft, down‑alternative fill strikes a thoughtful balance between plushness and support, aiming to feel cozy without sacrificing structure.
Not just for flights—use it on trains, buses, road trips, or camping trips. Its compact form and carry‑case design help you stash it quickly when you travel light.
While the design supports a supportive posture by aligning the chin and neck, individual comfort can vary by seating, body type, and sleep style. Consider trying different positions to find what feels best for you on any given trip.
Maintenance is straightforward: machine wash the pillow cover and core as needed, then air dry fully before your next adventure.
Q: What sizes does the BCOZZY Travel Neck Pillow come in?
A: Available in Large (neck up to 16 inches) and X-Large (16 inches and above) to fit a range of travelers.
Q: Is the pillow easy to clean and travel-friendly?
A: Yes—it's machine washable and comes with a carry bag; lightweight with a clip to attach to luggage.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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