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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
If you’ve ever faced sinking cushions on a large sofa, you know how it can take the comfort out of lounging with family or guests. The BEN'SHOME Heavy Duty XL cushion support board is designed to respond quickly: slide it beneath your 4-seat cushions in seconds, and you may feel a firmer, more even surface without tools or invasive changes. Built for extra-deep seating, this board helps restore a balanced feel to your living room without sacrificing the sofa’s look or style.
Key features combine durability with practical use. A 0.5 inch thick solid wood core provides substantial support, while a robust 400 lb capacity handles everyday seating loads. The board is sized to fit deep sofas in the 68-81 inch by 25 inch range, and with 28 available sizes, you’re likely to find a precise hidden fit that reduces cushion sag without altering the fabric’s appearance.
The installation is straightforward: slide the board under the cushions—no tools, no damage to your sofa, and no visible hardware. The product comes from a small U.S. family-owned brand and is backed by a lifetime replacement guarantee, backed by real people who stand behind the quality. With thousands of satisfied customers, this solution is presented as a practical option for upgrading comfort without buying new seating.
To get the best result, measure your sofa’s seat area and choose from the 28 available sizes to ensure a precise, hidden fit. If you’re unsure between two sizes, opting for the larger one can help ensure the cushions sit evenly and stay in place across daily use.
Q: How does the BEN'SHOME Heavy Duty XL cushion support board install?
A: It slides under the cushions in seconds with no tools and no damage.
Q: What sizes are available for this cushion support board?
A: There are 28 sizes to choose from, including 68-81 inch by 25 inch for deep sofas.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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