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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the Bentgo Kids Lunch Bag Mermaid, crafted for active families balancing school, activities, and snacks. Designed for children aged 3 and up, this bag combines durable materials with kid-friendly details to support on-the-go meals without fuss. The exterior is water-resistant and easy to wipe, helping cleanup after day-to-day use. Inside, a well-padded thermal compartment works alongside a roomy interior, making it simple to separate meals from snacks while keeping them organized through busy mornings and long afternoons.
One of the standout features is its ultra-thick double insulation, which helps meals feel fresh during transport between classrooms, clubs, and car rides. Lightweight yet sturdy, the bag supports frequent daily use and can be cleaned with a quick wipe after school. The zippers are sized for small hands, making opening and closing effortless for kids while on the move. For families who like options, the Bentgo Kids Lunch Bag Mermaid offers multiple carrying choices—from a padded handle to an adjustable strap and built-in D-ring attachments that can connect to a backpack for hands-free transport.
In everyday use, parents and kids alike appreciate how the bag blends practicality with a touch of personality. Picture a busy morning routine: lunch assembled, bags zipped, and everything neatly stowed in dedicated pockets. At after-school pickup or weekend outings, the bag transitions from lunch carrier to a compact, easy-to-clean companion for casual adventures and playdates. The included warranty adds peace of mind for long-term use, while Bentgo’s ongoing commitment to social good through Feed the Children adds a feel-good layer to every purchase. This is a lunch bag that aims to be a dependable everyday partner rather than a one-off accessory.
Whether you’re packing a Bentgo Lunch Box with sides, a drink, and a few treats, or simply keeping snacks organized for a field trip, the Mermaid edition is built to support your child’s routine. While results will vary by day and by child, the design encourages a tidy lunch experience, straightforward cleanup, and easy transport from classroom to car to activity. Consider this bag as a practical extension of your child’s daily routine—an approachable, stylish option that grows with your family’s needs.
Q: Is the Bentgo Kids Lunch Bag Mermaid durable and easy to clean?
A: Yes, the bag uses water-resistant fabric and a wipe-clean interior for quick cleanup.
Q: What fits inside when using a Bentgo Lunch Box with this bag?
A: The roomy interior fits a Bentgo Lunch Box plus snacks, with pockets to organize utensils and a water bottle.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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