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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet a pillow designed to cradle your neck and support your head as you sleep. The butterfly-shaped design is crafted for side sleepers, distributing pressure and reducing common trouble spots. The integrated armrest area helps you position your arm comfortably, so you can drift off without adjusting in the dark.
Whether you sleep on your side, back, or even stomach, this contour pillow offers two heights on both sides (5.1 and 4.3 inches) to help you find a balanced position. The standard size is 25.6 x 16 inches, with minor variation due to manual measurement. The shape actively supports the neck’s natural curve, encouraging alignment that many people appreciate after a long day.
The pillow uses high-quality memory foam that’s CertiPUR-US and OEKO-TEX certified, offering a responsive yet gentle feel. The memory foam is designed to rebound slowly, so the pillow doesn’t flatten with repeated use. This helps the pillow maintain its shape over time, supporting your neck night after night.
The dual-height feature ensures you can switch positions without swapping pillows. Whether you're a strict side sleeper seeking a firmer feel or a back sleeper preferring a softer cradle, you’ll likely find a height that feels right. This versatility can be especially helpful if you share a bed or are adjusting to a new sleep routine.
The included ice silk pillowcase helps wick moisture and feel cool against the skin. The cover is removable and washable, making maintenance simple. The fabric is designed to feel smooth, mimicking a silk-like touch to enhance comfort as you relax into the pillow.
Warm tips: memory foam may have a light natural odor after shipping. Allow a few days for off-gassing in a well-ventilated area. The pillow is not a medical device, but many users report a smoother transition to a restful night. If you need help, our team offers responsive customer service and you can reach out with any questions.
Choosing a pillow is a personal decision. This Beslovo cervical pillow is designed to feel supportive where you need it most, offering possibilities for a more relaxed morning routine without promising specific results.
Q: Which sleep positions does this pillow support?
A: Designed for side sleepers, it also adapts to back and stomach positions with dual-height options.
Q: How should I care for the pillow?
A: Remove and wash the ice silk pillowcase; allow the foam to air out if scented after shipping.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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