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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Moving a mattress can feel daunting, but BETU Mattress Bags for Moving are designed to simplify the process. Sized for a queen mattress (82" x 62" x 15"), these bags provide all-around coverage that helps keep your mattress clean, dust-free, and ready for the next chapter. The thick, durable PE material offers solid barrier protection, while the soft pink color adds privacy as you navigate hallways, stairs, and storage spaces. Please note: the zipper seam is not fully waterproof.
From first hour to last mile, the bag supports real-life handling. The design features 8 extra-large handles to distribute weight and reduce strain, and a 3/4 extra-large double zipper for smooth loading, repositioning, and resealing. Even tighter moves or smaller vehicles feel easier with a bag that fits and flows with you.
Real-life scenarios where BETU shines include family relocations, student moves between dorms and apartments, and seasonal storage during renovations. The bags are designed for repeated use—across moves and long-term storage—without sacrificing performance. For best results, follow the included instructions and keep in mind the noted zipper seam limitation when planning for extreme moisture exposure.
Beyond protection, the bags bring peace of mind through practicality: the pink shade helps you quickly identify stored bedding, while the robust material and construction handle the rigors of transport. This is a value-forward solution aimed at helping you protect a bedding investment while optimizing space in transit and storage.
Customer care: BETU offers responsive support to address quality concerns and ensure a smooth shopping experience. This product is designed to be a reliable, long-lasting option for moving and storage needs.
Q: What size mattress does BETU Queen Bag fit?
A: Fits queen mattresses at 82" x 62" x 15" for straightforward moving and storage.
Q: Is the zipper seam fully waterproof?
A: No, the zipper seam is not fully waterproof; the bag uses thick PE material for moisture protection.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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