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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Upgrade your indoor air with BNX TruFilter, a four-pack of 20x20x1 MERV 13 filters designed for air conditioners, furnaces, and HVAC units. The actual size is 19 11/16 in by 19 11/16 in by 3/4 in, fitting many standard housings. The media uses electrostatic filtration to capture a wide range of fine particles while preserving airflow. This combination helps keep your system running smoothly without adding noise or resistance.
Built in the USA with a one-piece frame and sustainable packaging from recycled cardboard, BNX emphasizes responsible manufacturing alongside performance. The filter media aligns with ASHRAE Standard 52.2-2017 for initial efficiency and low resistance, offering a balanced approach to filtration and airflow.
Many users notice cleaner air and a fresher feel in rooms after installation, with effects often becoming noticeable within a couple of days. The filter is designed to balance high filtration with minimal impact on airflow, supporting consistent system operation.
BNX is committed to American-made safety and reliability, employing modern automated processes and strict quality controls. This filter line aims to deliver robust performance while maintaining low resistance in line with established industry standards.
Q: What is the actual size of BNX TruFilter 20x20x1 MERV 13 (4-Pack)?
A: Actual size is 19 11/16 by 19 11/16 by 3/4 inches, designed for many 20x20 housings.
Q: What filtration benefits can I expect from BNX TruFilter?
A: The MERV 13 media targets a broad range of fine particles while maintaining airflow; the 4-pack offers convenient replacements for ongoing use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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