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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The BOTLUXE E10+ is a robot vacuum and mop designed to tackle everyday messes with impressive suction, smart navigation, and hands-free maintenance. It’s built to handle pet hair, dust, and embedded debris across hard floors and carpets, giving you more time for what matters.
With an upgraded 8,000Pa suction system, this model pulls out stubborn crumbs, fine dust, and pet hair from deep within fibers and along edges. It’s engineered to perform a thorough clean on both hardwood floors and carpets, helping to keep high-traffic areas looking presentable day after day.
The self-emptying station uses a 3.5L dust bag, allowing the unit to run for up to 75 days between dumps. A large-capacity battery provides up to 150 minutes of cleaning time, making it well-suited for larger homes or pet households with busy schedules.
A tangle-resistant rubber brush is paired with a replacement nylon-rubber option, reducing hair wrap and making maintenance easier for homes with pets. This setup helps maintain steady cleaning cycles without frequent manual intervention.
Equipped with LiDAR navigation and multi-floor mapping, the BOTLUXE E10+ creates accurate home maps and plans efficient routes. It automatically boosts suction on carpets and can be set to avoid carpeted areas if you prefer.
Obstacle awareness and boundary control
Smart obstacle avoidance helps the cleaner navigate around furniture and clutter in real-time, while boundary features help you define no-go zones to protect delicate zones, cords, or pet zones.
Please note: BOTLUXE E10+ requires 110-120V electricity and 2.4 GHz Wi‑Fi. In other regions, using a voltage transformer is recommended for safe operation. For control and customization, the device integrates with an app and supports voice commands, adding convenience to daily cleaning.
In real-life use, this model shines in homes with pets, families, and a mix of hard floors and carpets. While individual results vary, the combination of strong suction, smart mapping, long runtimes, and minimal maintenance tends to reduce the time you spend vacuuming and emptying bins.
Q: What surfaces can BOTLUXE E10+ clean?
A: It handles hard floors and carpets, with Carpet Boost for deeper cleaning on textiles.
Q: How is BOTLUXE E10+ controlled?
A: It supports a smartphone app and voice commands via compatible systems on 2.4 GHz Wi-Fi.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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