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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Discover a thoughtful blend of softness and subtle support that refreshes any seating or sleeping space. The 20x20 pillow inserts pair premium feather-down with shredded memory foam, delivering a plush, cloud-like loft while maintaining a gentle backbone for everyday use on sofas, beds, or reading nooks.
The core combines 80/20 feather-down with memory foam fragments to recreate that familiar fluff of down while adding just enough structure. The 100% organic cotton cover is certified by OCS Organic and OEKO-TEX Standard 100, offering a soft, breathable surface. A high-density weave and refined piped edges help keep the fill in place and prevent feather escape, preserving shape and loft over time.
This insert delivers a luxurious touch that’s soft enough for lounging and supportive enough for longer breaks. It adapts to different rooms and seasons, and you can swap covers to match decor, from calm neutrals to festive hues, creating a cozy, inviting atmosphere wherever you are.
Shipped vacuum-packed for compact delivery; a quick fluff helps restore loft on arrival. The cover is removable and machine washable on a gentle cycle, with tumble drying on low to revive fullness. This combination of natural materials and simple maintenance supports long-term softness and comfort.
Q: What size are the pillow inserts and how many come in the set?
A: Each insert is 20x20 inches, sold as a set of 2.
Q: How should I care for the pillow inserts?
A: Remove the cover, machine wash on gentle, tumble dry on low; fluff to restore loft.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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