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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Designed for modern homes, this generous 9' x 12' rug pairs a plush touch with practical details. It helps soften cold floors and dampen everyday noise, creating a welcoming foundation for bedrooms, living rooms, nurseries, and kids play areas.
The rug features a 4 cm velvet pile that feels wonderfully smooth underfoot. A dense sponge layer in the middle adds an extra layer of coziness, helping you unwind after a long day. The result is a surface that looks lush and inviting, while staying comfortable for family routines, movie nights, or study corners.
Whether you are updating a bedroom, refining a living room, or creating a cozy nursery, this rug adds warmth, texture, and quiet appeal. It complements a variety of decor styles, from minimalist to cozy eclectic, and can serve as a soft stage for reading, play, or relaxing evenings.
Practical design details support real life: the rug arrives compressed for efficient shipping, then gradually regains its full thickness within a few days after unboxing, helping you plan ahead for a quick room refresh.
Care and longevity: vacuum regularly to minimize shedding and dust; spot-clean the affected area; avoid bleach to maintain color integrity. The rug’s luxurious pile is designed to resist fading and maintain a soft, inviting appearance over time.
Q: What size is the CAROMIO Fluffy Shag Rug?
A: The rug measures 9 feet by 12 feet, providing generous coverage for large rooms.
Q: How should I care for and maintain the rug?
A: Vacuum regularly, spot-clean as needed, avoid bleach, and allow the rug to recover thickness after unboxing in 3–5 days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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