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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Keep air quality aligned with everyday life using a genuine CHIVALZ HY1800 replacement filter set. This 2-pack is designed to maintain the purifier’s efficiency, delivering a fresh feel in rooms where you spend time with family and pets. Instead of guessing about performance, you have a ready-to-install option that aligns with the HY1800’s designed filtration stages.
Built for a 3-in-1 filtration approach, these filters pair a True HEPA stage with a robust activated carbon layer and a fine pre-filter. In busy living spaces, that combination helps target a range of airborne particles while reducing odor signatures and keeping the purifier running smoothly between changes.
These replacement filters are crafted to suit homes with pets and everyday dust or pollen, offering a practical option for maintaining cleaner air without relying on guesswork. While results vary by room and usage, the combination of HEPA, carbon, and pre-filter presents a cohesive approach to room air care that aligns with typical daily needs.
For best results, follow your HY1800 compatibility guidance when swapping filters. Regular replacements as part of your routine help keep the purifier running efficiently and may contribute to a more consistent air quality experience in shared spaces.
Q: What’s included in the CHIVALZ HY1800 replacement filter set?
A: Two genuine CHIVALZ HY1800 replacement filters with 3-in-1 filtration (HEPA, activated carbon, pre-filter).
Q: Is this filter suitable for homes with pets?
A: Yes, designed to tackle pet dander, hair, and odors alongside dust and pollen.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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