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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Designed for hot sleepers and warm bedrooms, this 2-pack features a breathable Ice Fiber cooling cover that helps wick moisture and manage surface temperature. The result is a pillow that feels refreshingly cool to the touch and comfortable across seasons, without sacrificing support.
The Ice Fiber cooling cover is engineered to reduce heat buildup by promoting airflow around the head and neck. The moisture-wicking fabric helps regulate warmth, so you can move through sleep cycles without a sticky sensation. This makes the pillows a versatile option for warm climates or sunlit bedrooms.
Inside, a high-loft, down-alternative polyester fiberfill delivers medium-firm support. The design aims to cradle the head and align the neck and spine for side sleeping, helping to reduce tossing and turning. The result is a pillow that feels plush yet supportive, without relying on animal-derived materials.
Experience cloud-like comfort without feathers or animal-derived materials. The hypoallergenic, synthetic down-alternative fill mimics the feel of down while staying gentle on sensitive skin. A vegan-friendly option that avoids common allergens.
Size-wise, these standard/queen pillows measure 18.5 by 26.5 inches, making them a flexible fit for most pillowcases and bedding styles. They work well in primary bedrooms, guest rooms, dorms, or vacation homes where cooling and convenience matter.
The pillows are fully machine washable, designed for everyday comfort and easy care. With proper washing and gentle handling, they maintain their cooling performance and plush feel wash after wash.
Fluff after washing to restore loft, and dry on a low heat setting to protect the fabric and filling. Pair with a breathable pillowcase to maximize airflow and comfort throughout the night.
Q: What is included in the Columbia Ice Fiber Side Sleeper Pillow 2-pack?
A: Two standard/queen pillows featuring a cooling Ice Fiber cover and down-alternative fill.
Q: How do I care for these pillows?
A: They are machine washable; follow care instructions to maintain loft and cooling performance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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