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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Cool+ pillow blends a gel-infused fill with a unique plus-shaped memory foam pattern to promote airflow and dissipate heat. The result is a sleep surface designed to feel cooler and more breathable through the night.
Inside, you’ll find gel-infused Oomph fill and plus-shaped pieces that deliver 50% more airflow, while the memory foam and microfiber blend helps reduce heat buildup. On the outside, a heat-wicking liner and a soft, cool-touch cover work together to manage moisture and keep you calm and comfortable.
Two sleeping surfaces give you flexible comfort: a cushy cool side for a gentle feel and a firmer, ultra-cool pad side for added support. If your comfort needs shift, simply unzip the cover and add or remove stuffing; an extra bag of fill is included so you can tailor the loft over time.
Whether you wake up warm after a workout, during seasonal heat, or while adjusting to changes in sleep patterns, the Cool+ pillow is designed to help you stay cooler. It isn’t medical advice, and individual results may vary depending on sleep habits and environment.
CertiPUR-US and Greenguard Gold certified, this pillow prioritizes comfort and safety while meeting strict quality standards for materials and emissions.
To personalize your loft, unzip the cover and add or remove stuffing to reach your preferred height. The included extra fill ensures you can tweak support as needed, hour after hour.
Back, side, and stomach sleepers can benefit from its adaptable design. The combination of memory foam and microfiber adapts to your movement, helping align the head, neck, and spine as you sleep.
Pair with breathable bedding for the best cooling effect and enjoy a sleep surface that supports your needs without locking you into one position.
Q: Is the Coop Home Goods Cool+ Pillow adjustable?
A: Yes. You can unzip the cover and add or remove stuffing to customize height and support.
Q: What certifications does this pillow have?
A: CertiPUR-US and Greenguard Gold certify its safety and low-emission construction.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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