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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the Coop Home Goods Cool+ Crescent Pillow, a queen-size, plus-shaped memory foam pillow designed to deliver neck support while staying refreshingly cool. It’s crafted for back, side, and mixed sleepers, offering adaptable loft and a calm sleep surface. The intuitive design helps you tailor your pillow to your preferred feel, without compromising on airflow or stability, so nights feel calmer and more comfortable from the moment you lie down.
Inside, a gel-infused OOMPH fill is arranged in a plus shape to encourage airflow and help manage heat. The memory foam and microfiber blend work with this design to dissipate warmth, while a heat-wicking liner and a soft, cool-touch cover on the outside help maintain a dry, relaxed surface under you.
If you wake up warm or sweaty, or you simply want a cooler bed, this pillow is built to adjust to your routine. It’s suitable for people who want to stay cooler during workouts, changes in temperature, or daily shifts in comfort without sacrificing neck support.
Be you with a pillow that adapts. Unzip the cover, add or remove stuffing with the included extra fill bag, and switch between two sides—the soft, cushy cooling surface and a firmer, cool pad—for the exact height and feel you prefer through the night.
CertiPUR-US and Greenguard Gold certifications reflect rigorous testing for safety and performance. The pillow’s materials are selected with sensitivity in mind, and the design aims to deliver a dependable, comfortable sleeping experience with clear ventilation and a breathable surface. A practical choice for improving bedtime comfort without overpromising results.
Q: How can I customize the pillow height?
A: Use the extra fill bag to add or remove stuffing and adjust to your preferred height.
Q: Is this pillow safe for sensitive skin?
A: Yes, CertiPUR-US and Greenguard Gold certifications, plus a breathable cover, support skin-friendly use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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