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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the Coop Home Goods Cool+ Crescent Adjustable Pillow, a king size plus shaped memory foam pillow crafted for cooling comfort, targeted neck support, and flexible positioning for back and side sleepers. The crescent design helps align the neck and spine as you settle in, supporting a balanced, restful night’s sleep.
This pillow blends a gel infused fill in a plus shaped core to maximize airflow and dissipate heat. A memory foam and microfiber blend works with the airflow to reduce overnight warmth, while a heat‑wicking liner and a soft cool‑touch cover work together to keep you calm and comfortable.
You control the loft and support by unzipping the cover and adding or removing stuffing. An extra bag of fill is included so you can tailor the pillow to your preference. The pillow also offers two distinct sides: a cushy cool side for softness and a firm cool pad side for more support.
Whether you wake warm after exercise, experience temperature fluctuations, or simply want a cooler sleep environment, this pillow is designed to help you find a cooler, more comfortable position. It supports back and side sleepers with a shape that aims to maintain alignment as you move through the night.
CertiPUR‑US and GREENGUARD Gold certified, the pillow prioritizes low emissions and skin‑friendly materials. To care for it, adjust the fill as needed, and wash the removable cover according to the product care guidelines. The result is a durable pillow designed to complement a restful sleep routine.
Q: What makes the Coop Home Goods Cool+ Crescent Pillow different?
A: A crescent shape with adjustable fill, dual-side options, cooling gel, and a heat-wicking cover for customizable neck support.
Q: Is this pillow suitable for hot sleepers and back sleepers?
A: Yes, its cooling technology and breathable cover help stay cooler, while the shape supports different sleeping positions.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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