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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Coway Airmega 400 and 400S replacement filter set (AP-2015-FP) combines a true HEPA filter with an activated carbon layer to help your space feel crisper and more breathable. This dual-filter design is built to work with the 400/400S line, delivering ongoing clean-air performance without guesswork.
Lab-tested performance is summarized in the product documentation: the HEPA component is designed to capture ultrafine particles and keep visible irritants at bay, while the activated carbon layer targets odors and VOCs commonly produced by cooking, pets, and everyday activities. In controlled tests, the system demonstrated the ability to tackle a range of substances and conditions, with results that may vary by room size, air flow, and pollutant levels.
The replacement set is designed for compatibility with Airmega 400 and 400S models, and it includes an indicator-friendly lifespan: expect up to about one year of regular use before replacement is advisable. A dedicated replacement indicator on the unit serves as a practical reminder, helping you time maintenance and keep air quality consistent.
What you’ll notice in day-to-day use is a quiet, steady flow of air accompanied by a perception of freshness. While not a medical claim, many users associate cleaner air with a lighter feel in rooms, easier breathing, and a more comfortable environment during daily activities like cooking, working from home, or relaxing after a busy day.
Note: Actual performance can vary based on room size, airflow, and pollutant levels. Always follow the user manual for best results.
Q: Is this replacement filter set compatible with both Coway Airmega 400 and 400S models?
A: Yes. It is designed for Airmega 400 and 400S models and includes a true HEPA plus activated carbon filter.
Q: How long does the filter set typically last and how will I know when to replace it?
A: The set is designed for up to about one year of regular use, with a replacement indicator on the unit to signal when to replace.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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