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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Dentego replacement kit is designed to keep your Tineco Floor ONE S5 family performing at its best. This bundle brings together two roller brushes, four filters, and a cleaning brush, all built to complement your cordless wet/dry vacuum. Paraphrased from the official features, it emphasizes ease of maintenance and continued cleaning power without requiring extra tools.
These parts are crafted for Tineco Floor ONE S5 series models, including Floor ONE S5 Blue and Floor ONE S5 Pro 2. They are not compatible with the Floor ONE S5 Combo, Floor ONE S5 Steam, iFLOOR 5 Steam, or other non-listed series. To ensure a perfect fit, please double-check your model and the roller match before ordering.
From busy households with daily crumbs to weekend deep cleans, this kit aims to support consistent suction and reliable operation. It provides a practical option to refresh your vacuum’s primary contact surfaces and filtration path, helping you maintain a clean living space with ease.
While results can vary, the kit offers a straightforward route to sustained cleaning performance. Expect easier maintenance, ongoing compatibility with your Tineco setup, and the potential for improved airflow as you replace worn components. It’s a sensible choice for ongoing upkeep rather than a guaranteed outcome.
Q: Which models are compatible with these replacement parts?
A: Designed for Tineco Floor ONE S5, Floor ONE S5 Pro, Floor ONE S5 Blue, and Floor ONE S5 Pro 2 models.
Q: How often should I replace parts and how should I maintain them?
A: Replace about every 120 days for best results; rinse filters with water between uses and replace as needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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