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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the DREAME H15 Pro Heat Wet Dry Vacuum Cleaner, a cordless cleaning companion built to tackle everyday messes with heat assisted cleaning, intelligent reach, and flexible control. This model blends powerful suction with heated water and smart navigation, offering a practical path to a cleaner home without tying you to a cord. Its design emphasizes ease of use, surface versatility, and thoughtful maintenance, so you can focus on the results you want rather than the process to achieve them.
The heated water system operates at 185°F to help loosen stubborn grime, while the brush heats to 131°F for consistent contact with the floor. Unique water outlets enable 360° rinsing around the brush, keeping the cleaning head fresh as you work. The TangleCut resilient scraper actively guards against tangles from hair or fibers, helping you maintain momentum during larger clears.
The AI powered robotic arm uses 0 Gap technology and a dual-edge brush system to deliver triple-edge coverage. This combination helps reach front edges and tight corners with less effort, turning awkward spaces into cleaner surfaces.
GlideWheel Power System enables 180° lie-flat auto cleaning, making it easier to navigate under furniture. The companion app provides remote control and status updates, letting you guide the unit to tricky spots or start a clean from another room.
With 22,000 Pa suction, the H15 Pro tackles embedded dirt and heavy debris. Hot Water Mode can run for up to 20 minutes to soak away messes, while Quiet Mode extends runtime to as long as 72 minutes for thorough cleaning without disturbance.
The RGB enhancement system automatically detects grime levels and adjusts cleaning intensity for a more thorough pass. In Self-Cleaning Mode, a high temperature wash up to 212°F helps remove loosened dirt from the brush, supporting ongoing performance.
An efficient drying cycle reduces moisture with a 194°F quick-dry option, helping you get back to the next task faster and ready for your next cleaning session.
Q: Is the DREAME H15 Pro suitable for hard floors and carpets?
A: The H15 Pro offers adjustable suction and modes for hard floors and carpets; results depend on conditions.
Q: How does the 185°F heated water feature work and how long can it run?
A: Water is heated to 185°F for soil loosening and hot water mode runs up to 20 minutes.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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