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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The ECOVACS WINBOT W2S Omni redefines how you maintain glass in modern homes. Designed to handle large and floor-to-ceiling panes, it combines edge-to-edge precision with smart navigation to deliver a consistently clear view. This is not just a cleaner; it is a dedicated helper for homes with expansive windows and multiple glass surfaces.
WINBOT W2S Omni uses fast scrubbing pads and edge-aware movement to approach window edges with remarkable closeness. The result is cleaner frames and fewer missed spots, even along wide sills or near balcony panes.
The upgraded WIN-SLAM 4.0 navigation plus multi-zone cleaning helps the robot cover broad surfaces efficiently. A triple-wide-angle spray system dissolves grime evenly, promoting clear panes with fewer re-passes and steady streak-free results.
The 6-in-1 Portable Omni Station consolidates power, controls, storage, and cable management in one compact hub. This enables cordless cleaning for up to 110 minutes and makes operation possible even in spots without nearby outlets.
A 12-level safety system combines strong suction, anti-slip climbing, a safety rope, and real-time edge detection to secure the robot on glass surfaces. It’s designed to give you confidence when cleaning high-rise windows and exterior panels.
Explore the WINBOT W2S Omni for a hands-off approach to keep glass looking clear, while remaining mindful that results can vary with environmental conditions and window type. It aims to support your routine maintenance with a flexible, user-friendly workflow.
Q: Is the WINBOT W2S Omni suitable for large or floor-to-ceiling windows?
A: Yes. Its edge-to-edge cleaning and wide area navigation are designed for large glass panels and tall panes.
Q: How long can it run on a full charge with the Omni Station?
A: Cordless operation lasts up to 110 minutes on a full charge with the Omni Station.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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