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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet a pillow designed to adapt to your nightly routine. One side features a plush cooling fabric that feels chilly against the skin for an immediate refreshing sensation, while the opposite side offers a supportive memory foam core that gently cradles your head and neck. This reversible setup aims to provide seamless comfort in any season, helping you drift off with a balanced blend of coolness and contouring support.
The pillow measures 15.8 by 23.6 by 4.7 inches, providing ample room to rest your head while you switch between sleep positions. The memory foam is engineered to rebound and adjust to your unique shape over time, supporting the natural alignment of your head, neck, and shoulders so you can wake feeling refreshed. It’s designed to accommodate back, side, and stomach sleepers, making it a versatile choice for shared beds and evolving sleep preferences.
Real‑world use often involves adjusting to temperature and pressure needs. The dual surface gives you a choice: stay cool on warm nights or enjoy firm, comforting support when temperatures drop. The pillow’s generous dimensions suit a range of sleep styles, while the breathable cover helps maintain airflow for a more comfortable sleep environment.
For first use, note that new foam may have a slight odor. Air out the pillow in a well‑ventilated area and gently knead and fluff after unboxing to help it fully expand within 24–48 hours. To maximize cooling, pair the pillow with your preferred fan or air conditioner for best results.
All‑season comfort in a standard‑size pillow with a reversible surface, designed to suit a variety of sleep positions and room temperatures. This configuration emphasizes supportive yet gentle positioning, helping you settle in without promising guaranteed outcomes.
Q: Is the EGOHOME Cooling Gel Memory Foam Pillow suitable for all sleep positions?
A: Yes, it is designed to cradle the head and neck for back, side, and stomach sleepers.
Q: How should I care for the pillow?
A: The cover is removable and machine washable; allow new foam to air out and fluff after unboxing.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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