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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Restore your cleaner’s runtime with the EGR 8000mAh battery, engineered for Dyson V10 families (Animal, Absolute, Motorhead, Fluffy) and the SV12 cordless stick vacuum. It is not compatible with V8 or SV10 models, but it’s designed to pair smoothly with the original V10 wall charger for consistent charging behavior.
Designed to deliver a longer, more reliable cleaning session, this high-capacity replacement aims to reduce the need for frequent swaps and minimize waste. Real-world use often translates to fewer interruptions during deep cleans across multiple rooms, helping you maintain momentum between charges.
This battery carries relevant safety and compliance certifications (FCC, CE, ROHS) and is designed for dependable, everyday use. It is optimized for compatibility with the original Dyson V10 charger, ensuring a familiar charging experience.
Note: Not compatible with V8 or SV10 models. The included two filters support continued filtration performance, while the screwdriver and screws assist with a straightforward installation.
Q: Is this battery compatible with my Dyson V10 model?
A: Yes—designed for Dyson V10 Animal/Absolute/Motorhead/Fluffy and SV12; not compatible with V8 or SV10.
Q: What comes in the package?
A: The set includes one 8000mAh V10 battery, two post-filters, one screwdriver, three screws, plus a 12-month warranty and 30-day refund option.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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