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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The ELSKER&HOME Double Diploma Frame is designed to showcase two documents side by side within a single 14x20 outer frame. It accommodates two 8.5x11 pieces with a mat, or a single 14x20 item without a mat, delivering a balanced display perfect for a home office, study, or professional setting. The cherry finish paired with a golden rim adds a warm, timeless touch to certificates and degrees.
With mat, you can present two 8.5x11 documents inside a tidy opening, yielding a visible area of about 8x10.3 inches per document. Without the mat, the displayable area expands to 13.7x19.7 inches, offering a larger viewing footprint for single certificates or documents. The frame itself measures 14x20 inches, creating a cohesive gallery look on a wall or desk.
The frame uses a patent material with no paint, delivering a sturdy, dense build. The display face relies on a highly transparent polymer plate, which offers clarity similar to glass but with improved safety and impact resistance. This design aims to protect your certificates without compromising visibility or style.
Firm packaging ensures safe delivery, and the outer presentation features an apricot background with black lettering. The entire product arrives ready to gift, making it a thoughtful option for yourself or a family member or colleague celebrating an achievement.
Back of the frame includes a rotary button for easy access. Two hooks allow wall mounting in either horizontal or vertical orientation, giving you flexible placement options to suit your space and decor.
If you value a clean, professional display that respects your documents, this dual frame offers a practical yet stylish solution. Possible benefits include a cohesive presentation for multiple diplomas, easy changes with the back mechanism, and a durable frame designed for long term use. While results may vary, many users appreciate the balance of function and aesthetics in shared display spaces.
Q: What sizes does this frame fit?
A: It fits two 8.5x11 diplomas or certificates with mat, or a 14x20 document without mat.
Q: How is the frame protected and mounted?
A: The frame uses a scratch-resistant polymer panel instead of glass and can be wall-hung vertically or horizontally.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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