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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Eureka E20 Evo Plus blends strong cleaning power with thoughtful design for households with pets, kids, and everyday clutter. It adapts from hard floors to carpets and works with a simple, hands-off routine you can tailor to your schedule through the app.
Skip frequent bag replacements. The base holds debris for up to 45 days, delivering hassle-free maintenance and ongoing savings. A mess-free station reduces interruptions and waste, letting you focus on your day.
DragonClaw Side Brush paired with an anti-tangle roller tackles hair at the source, aided by a built-in comb that helps prevent clogs as you clean.
The Mop-Lifting system automatically rises the mop when it detects rugs or thresholds, keeping carpets dry and floors clean without manual switch-ups.
With 10,000 Pa of suction, it can pull in crumbs, pet dander, and fine dust. The 13-cone multi-cyclonic filtration helps keep filters cleaner longer, contributing to steadier performance and air quality in your home.
LiDAR-based navigation guides methodical cleaning paths while the companion app lets you schedule sessions, create zones, and monitor progress from anywhere.
In everyday use, the E20 Evo Plus shines in homes with pets, kids, and busy routines. It presents a practical mix of powerful cleaning, low-maintenance components, and smart features designed to fit real-life cleaning needs, without promising guaranteed outcomes.
Q: How does the bagless self-emptying base work?
A: The base holds debris for up to 45 days, eliminating frequent bag replacements.
Q: Can the mop lift prevent wet floors on carpets?
A: Yes—the mop lifting detects carpets and automatically raises the mop to keep rugs dry.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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