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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The FlexReach NEU651PL blends a high-performance 960W motor with innovative Lift-Away technology to adapt to how you clean. It powers strong suction on both carpets and hard floors while offering flexible reach for furniture, stairs, and ceiling areas. This isn’t just another vacuum; it’s a thoughtfully engineered cleaning system designed for modern homes with everyday messes, pet hair, and busy routines.
In upright mode, you enjoy robust floor cleaning with 192AW of suction, tackling crumbs, dust, and stubborn dirt. Switch to the detachable Lift-Up Pod for above-floor tasks and under-furniture reach, giving you extended control without swapping machines. The combination of a large 2L dust bin, an anti-tangle brushroll, and bright LED headlights helps you see and remove messes more efficiently in real-life settings.
The design supports seamless transitions between modes. Upright cleaning covers wide areas, while the Lift-Up Pod adds precision for tight spots, stairs, and elevated surfaces like shelves or curtains. The result is a smoother cleaning flow that adapts to different rooms and layouts.
Designed to handle daily messes with confidence, the FlexReach combines durability with intelligent design and a stylish purple finish. Whether you’re chasing pet hair on carpet, crumbs on hardwood, or dust in tight spaces, this system aims to deliver a thorough clean with less hassle.
Expect a clear path to cleaner surfaces: LED lights reveal dust beneath couches and along baseboards, while the large dust cup reduces interruptions from frequent emptying. The anti-tangle system helps keep maintenance simple, so you can focus on cleaning rather than managing the brushroll.
Q: What makes the Eureka FlexReach NEU651PL versatile?
A: It combines upright floor cleaning with a detachable Lift-Up Pod for hard-to-reach areas.
Q: What are the standout features for pet owners?
A: Anti-tangle brushroll, strong 192AW suction, and LED headlights help capture pet hair and crumbs.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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