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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The FlexReach Plus NEU652 pairs a powerful 960W motor with Lift-Away versatility, giving you upright floor cleaning and pod-mode reach in one sleek package. Switch from floor cleaning to under-furniture and above-floor tasks with ease, while enjoying a 2L dust bin and a brush designed to minimize tangling.
Smart sensing and filtration work together to keep your home air a bit fresher as you move from room to room. Floor Sense+React automatically adapts suction when you transition between carpet and hard floors, while the Advanced HEPA sealed filter captures fine particles for a cleaner, quieter sweep.
From pet fur on stairs to dust along ceiling vents, the FlexReach Plus is built to move with you. The Lift-Away pod mode makes it easier to reach under beds, around furniture, and above the floor without swapping devices. LED headlights illuminate hidden dust along baseboards, guiding your path as you clean.
The kit is engineered for durability in busy homes, with a focus on ease of use, quick transitions, and reliable filtration. While results vary by room and routine, the FlexReach Plus offers a flexible approach to regular cleaning without heavy lifting.
Q: What surfaces can the Eureka FlexReach Plus clean effectively?
A: It adapts to carpets and hard floors with Floor Sense+React for safe, efficient cleaning.
Q: Can I reach under furniture and clean pet hair with Lift-Away?
A: Yes. Lift-Away pod mode reaches under furniture and around corners, with an anti-tangle brush for pet hair.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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