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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet Gatlei Steam Mop, a powerful cleaning companion that turns ordinary tap water into crisp, high temperature steam in seconds. The 1200W boiler heats up in about 15 seconds, delivering reliable steam power to lift grime and refresh surfaces. With a removable 400ml water tank, you can clean longer between refills and minimize interruptions during busy days.
Designed to fit your routine, it offers two cleaning modes to suit different tasks. The extended 23ft cord lets you move across large rooms without swapping outlets, and the rotating cleaning head with 180 degree horizontal and 135 degree vertical angles helps you reach into corners, along baseboards, and around furniture with ease.
The removable tank is leak-proof and easy to refill, helping you keep up with daily cleaning. Expect up to 30 minutes of high-temperature cleaning per fill, depending on mode, so you can cover multiple rooms in one go.
Versatility is a core strength. Use it as a floor steam mop, steam cleaner, carpet refresh, or glass cleaning tool. Attachments expand its use to patios, car interiors or exteriors, stoves, grills, and more, turning a single device into a multipurpose cleaning system.
Warranty and packaging: Gatlei backs the steam mop with a 12-month warranty and a complete accessory kit, so you have what you need to start cleaning right away.
Q: What surfaces can Gatlei Steam Mop clean?
A: It cleans sealed hard floors, and with attachments, can refresh carpets, glass, and other surfaces.
Q: How long does the steam last per fill?
A: With the 400ml tank, expect 10–25 minutes of continuous steam; high-temperature mode can run up to around 30 minutes per fill.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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