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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The H.VERSAILTEX Bath Mat Set delivers plush comfort underfoot while helping keep bathroom floors dry. This two-piece pair, sized for common spaces, blends soft texture with practical functionality to enhance daily routines.
Ultra thick comfort and eco-conscious crafting: The plush chenille surface is designed for long-lasting softness, with a weight up to 2000 g/m2 that yields a quilt-like cushion with each step. Crafted under GLOBAL RECYCLED STANDARD (GRS) guidelines, the set reflects a mindful approach to materials and manufacturing.
Absorbent surface for cozy dryness: The upgraded shag pile is built to absorb moisture efficiently, helping floors stay drier after showers or handwashing. Step onto a surface that feels warm and forgiving, even on chilly mornings.
Non-slip backing for stable use: An updated non-slip SBE/hot melt backing anchors the mats in place, supporting safety in busy bathrooms while remaining easy to reposition for cleaning or rearranging decor.
Vibrant striped decor and size options: The bold stripe pattern adds a decorative accent that complements a variety of styles, from modern to coastal. Two practical sizes (20" x 32" and 17" x 24") let you pair mats by the sink, shower, or tub for a cohesive look.
Q: What sizes are included in the H.VERSAILTEX Bath Mat Set?
A: The set includes two mats: 20" x 32" and 17" x 24" to fit common bath layouts.
Q: Is the backing non-slip and safe for daily use?
A: Yes. The mats feature an updated non-slip SBE/hot-melt backing for stability on smooth bathroom floors.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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