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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Step out of the shower and into a spa-like moment at home with Hailea's Luxury Towel Set. This 12-piece collection is crafted from 100% microfiber with a generous 600 GSM weight, delivering a soft touch and reliable drying after every use. The set includes four bath towels (28 by 60 inches), four hand towels (16 by 31 inches), and four washcloths (13 by 13 inches). Each piece is designed to stay plush and absorbent through daily wear in a busy family environment.
What makes these towels stand out is the combination of plush softness and high absorbency. The microfiber fibers are engineered to feel gentle against skin, while their surface catches moisture quickly for a comfortable toweling experience. The quick-dry properties help reduce dampness between uses, making them practical for bathrooms, gym showers, pool days, or even a hotel-style spa at home.
With a complete family pack, these towels are sized for adults and kids alike. The bath towels provide ample coverage after showers, while the hand towels and washcloths handle daily drying, face cleansing, or light cleaning tasks. Their neutral grey shade blends with most bathroom decor and complements existing accessories.
Presented in an elegant box, this set makes a thoughtful present for weddings, housewarmings, or holidays. The packaging aligns with a premium hotel spa vibe, inviting a sense of downtime and renewal in daily routines.
As a brand, Hailea focuses on comfort, durability, and everyday luxury. This towel set aims to offer a practical upgrade to the standard bathroom essentials, aligning with busy family life while maintaining a refined feel.
Q: What does this 12-piece towel set include?
A: The set includes 4 bath towels (28 x 60 in), 4 hand towels (16 x 31 in), and 4 washcloths (13 x 13 in).
Q: What are the main benefits of this microfiber towel set?
A: Soft touch, high absorbency, and quick-dry performance make it suitable for home, gym, pool, or spa-like refreshment.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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