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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Hatch Restore 3 in Greige brings together a sunrise alarm clock, a versatile sound machine, and a soft, adjustable smart light. Designed to blend into your bedroom decor, it offers a screen-free sleep routine that helps you prepare for rest and wake gradually without relying on a device screen.
With a focus on ease of use and mood-friendly lighting, this compact bedside system is built to support your nightly routine and morning start. Imagine a soft glow blooming on cue, paired with soothing sounds, as your day begins or ends. It’s about creating an environment that feels comfortable, not clinical, and that supports your natural rhythms.
From the moment you power it up, you’ll notice its thoughtful design and sensory detail—gentle light, calming sound options, and a straightforward setup that works with your routine. The Greige finish adds a warm, neutral touch to most bedrooms, helping the device blend into your space while still delivering its core features when you need them.
Each Hatch Restore 3 package includes the device along with a power adapter and quick-start guidance. It is designed to work with mobile apps for deeper customization and can be used as a standalone bedside accessory without requiring continuous online connectivity. Color and materials are chosen to complement a variety of bedrooms while keeping focus on your routine and comfort.
Note: Some advanced features may require the Hatch app and compatible subscriptions. Always ensure your device is plugged in to power for uninterrupted performance and enjoy the flexibility to adjust settings as your needs evolve.
Q: What’s included with Hatch Restore 3 in the box?
A: The package includes the Hatch Restore 3 device, power adapter, and quick-start guide for setup.
Q: Can Hatch Restore 3 be used in a screen-free bedroom?
A: Yes. It supports a screen-free wind-down with ambient sounds and a gentle light to help you relax.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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