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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Refresh your living areas with a pair of decorative cushions designed for daily life. The HITO 18x18 pillow inserts blend a plush, cloud-like feel with steady support, helping your sofa, bed, or floor seating look inviting while staying comfortable through busy days and relaxed evenings.
Each insert combines a high-density 2D polyester core with a down-alternative fill. This combination aims to deliver firm support without sacrificing softness, offering a cushion that resists flattening and helps your decor retain its shape over time.
The 100% cotton cover is breathable and features precision-stitched seams. Tightly locked edges help minimize shedding, making the cushions easy to pair with linen, velvet, or other fabric covers while staying comfortable against skin.
Maintenance is straightforward: both the inserts and their cotton covers are machine or hand washable. They are designed to dry quickly and withstand frequent cleaning, making them practical for homes with kids, pets, or high-traffic areas.
These 18x18 inserts are crafted to fit 16x16 or 18x18 covers, offering a fuller look with smaller shams. They arrive vacuum-packed for compact shipping and quickly regain their plush feel after opening.
With a clean white cover option, HITO pillows can enhance modern, minimal, or cozy decor styles. While results will depend on individual setups, these inserts offer a practical way to refresh your cushions with a balanced mix of softness and shape retention.
Q: What is included in the HITO 18x18 Pillow Inserts set?
A: A pair of 18x18 inch pillow inserts with down-alternative fill.
Q: How should I care for these pillows?
A: The cotton covers are machine or hand washable and quick to dry.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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