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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Transform your wall with the Hongkee 11x14 picture frame set of 3. These frames blend a confident black wood aesthetic with real glass, delivering a sturdy presentation for daily memories. The combination of durable construction and clear viewing enhances how photos, certificates, and art panels look in your living spaces.
Designed for flexibility, each frame can hold an 8x10 photo with a mat, or an 11x14 image when the mat is removed. The mat opening is intentionally slightly smaller than the photo to hold it steady while preserving a clean border. This subtle detail helps your display stay neat and well defined over time.
Whether you are refreshing a hallway gallery or creating a focal point in a living room, these frames offer two vital options for layout and display. The set supports both vertical and horizontal hanging to suit your wall and room dimensions, making it easy to craft a cohesive look across multiple frames.
In real life, these frames shine when used for family portraits, landscape prints, diplomas, certificates, posters, or cherished art. They are equally suitable for home offices, bedrooms, dining areas, or entryways, adding a calm, organized look to any wall. The frames pair well with a variety of decors, from modern to traditional, offering a clean silhouette that complements color schemes and textures.
The set makes a thoughtful gift for birthdays, holidays, or new home celebrations. Each order ships in a thick protective box with bubble wrap to help ensure safe delivery and a worry-free experience. If you ever have questions, friendly support is ready to assist with guidance on setup and care.
Q: Which photo sizes does the Hongkee 11x14 frame set support?
A: The frames hold an 8x10 photo with a mat, or an 11x14 image when the mat is removed.
Q: How can I display these frames on the wall?
A: Frames can be hung vertically or horizontally for flexible wall layouts.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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