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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Elevate your walls with the Hongkee 12x18 Frame Set of 2 in a warm, rustic brown wood finish. The frame blends a classic wood appearance with modern durability, bringing a tactile texture and natural character to photos, certificates, or artwork. The surface finish evokes a vintage vibe while remaining versatile enough to complement both contemporary and traditional interiors. Built with care, this pair offers a refined display solution that fits into living rooms, bedrooms, hallways, and home offices without overwhelming the space.
Safety and clarity are priorities. The frame uses HD plexiglass instead of traditional glass, providing a clear view of your image while minimizing the risk of shattering in busy households. The material choice supports a clean, uninterrupted display, letting your memories shine without the worry of glass breakage. The rustic texture on the frame surface helps blur the line between decor and keepsake, allowing the piece to blend with décor from farmhouse chic to minimalist modern.
Two-size compatibility adds flexibility for different photos. The outer dimensions are 13.7 x 19.7 x 0.7 inches, and the design accommodates a 12x18 poster without a mat or an 8.5x11 photo with a mat. The mat opening is intentionally designed slightly smaller than the photo to hold it securely without damage, giving you a neat, polished presentation every time.
Versatility is a core strength. Hang the frames vertically to showcase portrait-style content like diplomas or candid family shots, or rotate them horizontally for landscapes, posters, or art prints. This 2-pack is ready for wall mounting in either orientation, offering flexible layout options for arranging your wall gallery or updating seasonal displays.
Thoughtful packaging and care extend beyond the frame itself. Each frame is protected at the corners, wrapped in bubble wrap, and boxed to ensure safe delivery. The combination of sturdy construction, protective packaging, and a timeless design makes the Hongkee frames a reliable choice for yourself or as a thoughtful gift.
In short, these Hongkee frames offer a graceful, dependable way to honor memories, certificates, or artwork with a touch of rustic elegance. While results depend on your space and content, the frames provide a solid, adaptable display option worth considering for home or office use.
Q: What sizes does the Hongkee 12x18 Frame Set fit?
A: Fits 12x18 posters without mat and 8.5x11 photos with mat, with a slightly smaller mat opening for secure placement.
Q: Is the frame safe to display in busy spaces and easy to mount?
A: Yes, it uses HD plexiglass instead of glass and supports vertical or horizontal wall mounting.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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