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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Meet the Hongkee 14x20 Frame Set of 2, a pair crafted in a rustic black wood finish that adds warmth and character to any wall. Built from durable MDF and paired with HD plexiglass, these frames blend sturdiness with a clean, clear presentation. The rustic texture on the frame surface helps them blend with everything from farmhouse living rooms to contemporary studies, while the protective packaging and thoughtful build help ensure the frames arrive in pristine condition.
Beyond aesthetics, the design focuses on safe handling and practical display. The absence of glass reduces breakage risk, and the plexiglass offers excellent clarity for your photos, posters, or certificates. Whether you are refreshing a gallery wall or marking a milestone, these frames invite you to curate memories with ease and confidence.
Each frame set provides flexible photo sizing while maintaining a unified appearance on the wall. The overall frame dimensions are 15.7 by 21.7 by 0.7 inches, designed to accommodate 14x20 photos without a mat or 12x18 photos with a mat. The mat opening is crafted slightly smaller than the photo to hold it steadily without needing extra hardware.
Display options include vertical or horizontal hanging, enabling flexible wall layouts for family portraits, landscapes, diplomas, posters, certificates, or artwork. The frames arrive with careful packaging, featuring extra corner protection and bubble wrap to help ensure safe delivery. HD plexiglass provides a bright, crisp view while staying lighter and safer than traditional glass.
These frames also stand out as gifts for milestones such as graduations, weddings, or anniversaries. They support a range of display possibilities and adapt to many photo prints, artworks, or documents, making memories feel a little more special in a rustic, well-crafted frame.
Q: What sizes does the Hongkee 14x20 Frame Set accommodate?
A: It fits 14x20 photos without a mat and 12x18 photos with a mat.
Q: Can this frame be hung both vertically and horizontally?
A: Yes, it supports vertical and horizontal wall mounting for flexible display.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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