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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
HOPSEN’s 34 pints/day dehumidifier is built for homes with damp spaces such as basements, laundry rooms, and bathrooms. It pairs powerful moisture removal with quiet operation and practical controls, helping you maintain a comfortable indoor climate without constant oversight.
At 95°F and 90% RH, the unit extracts up to 34 pints of water per day and covers up to 2,500 sq ft, depending on layout and ambient conditions. In day-to-day life, you may notice fewer damp patches on walls and less condensation on windows, with surfaces and fabrics feeling less clammy after routine use.
The automatic swing louvers push dry air where it’s needed most, improving overall air distribution. When the unit is powered off, the louvers retract to seal the top grill, helping keep internal components cleaner between uses.
With a soft operating level around 38 dB, it stays unobtrusive in bedrooms or living rooms. Sleep Mode further reduces brightness and softens airflow to support restful nights.
The humidistat can be adjusted automatically, and a 3-color humidity indicator provides at-a-glance status. A timer, memory function, and child lock simplify daily routines, while auto defrost helps in cooler spaces. If power is interrupted, the unit reboots with the previous settings.
Designed for easy moving, the unit sits on smooth casters with a built-in handle. Use the 0.6-gallon reservoir with auto shut-off, or connect the included 3.28 ft drain hose for continuous, hands-free drainage while you go about daily tasks.
Q: Does this model support continuous drainage?
A: Yes. It includes a drain hose for continuous drainage and a 0.6-gallon reservoir with auto shut-off.
Q: What spaces are best suited for this dehumidifier?
A: Suitable for up to 2,500 sq ft, including basements, bedrooms, and bathrooms, depending on humidity.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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