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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The HY-C Shelter 13x13 Bolt-On Chimney Cap is designed to simplify exterior updates. It arrives fully assembled and ready to install, delivering a practical solution that shields the tile-flue from weather, debris, and wildlife while preserving air flow for a steady draft.
The hood uses 24-gauge galvanized steel, featuring scalloped corners and roll-formed edges that help it keep its shape in harsh outdoor conditions. A powder-coated finish adds a protective barrier against sun, rain, and snow, helping the cap look good for seasons to come.
Designed to bolt onto existing clay flue tile, this cap accommodates outside tile dimensions from 11 1/2 inch x 11 1/2 inch up to 13 1/2 inch x 13 1/2 inch. The outside mounting style creates maximum free air space, which supports better draft and venting in real-world use.
With a bolt-on design, it suits DIY projects and professional installations alike. It preserves generous air space for steady draft and provides a clean, finished look to exterior chimneys in diverse climates.
Note: This description highlights features and typical use cases; actual performance depends on installation accuracy and environmental conditions.
Q: What tile sizes does the HY-C Shelter 13x13 cap fit?
A: It fits outside tile dimensions 11.5 x 11.5 inches to 13.5 x 13.5 inches and bolts onto existing clay flue tile.
Q: What makes the HY-C Shelter 13x13 cap durable?
A: A 24-gauge galvanized steel hood with a powder-coated finish resists weather and wear for long-term exterior performance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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