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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The ILIFE V5s Plus combines vacuuming and mopping with modern connectivity to simplify floor care. Designed to be slim and quiet, it moves smoothly across hard floors and low-pile carpets, while offering hands-free control via Wi‑Fi, a dedicated app, and voice assistants. This upgrade version emphasizes a balance between efficiency and ease, so you can keep living spaces tidy with less effort.
Imagine quick touch-ups after family meals, routine maintenance on pet-hair days, or a nightly refresh before bed. The V5s Plus is built to handle varied surfaces and tight spaces with minimal supervision, making it a practical addition to homes with mixed flooring and cluttered corners.
The combination of Wi‑Fi, the companion app, and voice control keeps you connected to your cleaning routine. Set schedules, monitor cleaning status, and start or stop tasks without lifting a finger. This flexibility supports a modern lifestyle where housekeeping fits around you, not the other way around.
Note: Individual results vary based on room layout, carpet thickness, and flooring type. The V5s Plus is designed to supplement cleaning needs and reduce manual chores, not to replace routine housekeeping practices.
Q: Does the ILIFE V5s Plus work with Wi‑Fi, app, and voice assistants?
A: Yes. It supports Wi‑Fi, a mobile app for control, and voice commands via Alexa and Google Assistant.
Q: What is the runtime and area coverage on a full charge?
A: It runs up to 110 minutes and can clean up to about 1290 square feet before recharging.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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