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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Isinlive 360-degree Combi filter combines two powerful filtration stages in one compact unit, engineered for Dyson purifiers. This 965432-01 replacement integrates a high-efficiency HEPA layer with an activated carbon layer to address dust, pet dander, and odors. Thoughtfully designed for easy fit and routine maintenance, it offers a straightforward upgrade to many Dyson models without complex assembly or guesswork. Expect a tidy, low-profile upgrade that supports smoother operation and a refreshed air experience in your living spaces.
This 2-in-1 filter is built to fit Dyson Pure Cool, Pure Hot Cool Cryptomic, and Humidify Cool series across a wide range of models. Typical examples include TP04, TP06, TP07, TP09, TP10, TP11, HP01–HP04–HP09, PH01–PH04, DP04, TP7A, TP4A, HP4A, and related units. Always verify the model number on your device label to confirm exact compatibility.
Before you install, disconnect power and position the strap side facing upward. After inserting the new filter, reset the purifier so it recognizes the replacement. If you’re upgrading from a mesh-and-carbon unit, remove the old mesh before installing the 2-in-1 filter for best results.
Replacement guidance: we suggest swapping the filter approximately every 12 months under typical use and environment. Real-world timing depends on operating conditions and air quality in your space. Regular replacement helps maintain peak performance without making guarantees, and you’ll find the 965432-01 label easy to reference when ordering.
With Isinlive, you receive a clearly labeled, FSC-certified component designed to integrate smoothly with your Dyson purifier. The result is a practical upgrade path that supports consistent air quality while keeping maintenance simple and transparent.
Q: Is this filter compatible with my Dyson model?
A: Isinlive 360° combi filter fits Dyson Pure Cool, Pure Hot Cool, and Humidify Cool series across many TP and HP models; verify your device label for exact compatibility.
Q: How often should I replace the filter?
A: We recommend replacement every 12 months under typical usage; reset the filter after installation following your device’s steps.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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