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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The Jack & Rose Vacuum Steamer for Clothes blends strong suction with fast, whisper‑quiet steam to relax fibers and smooth wrinkles without the need for a traditional ironing board. Designed for both stand and handheld use, this compact system lets you maneuver fabrics with one hand while keeping the rest of your day moving forward.
With a 2300Pa suction rating and 20 g/min ultra‑fine steam, it delivers quick wrinkle relief and keeps clothes dry enough to wear soon after steaming. The device recirculates steam for continuous action, so you can refresh multiple pieces in a row without waiting for a full heat cycle again and again.
A built‑in dust chamber adds a practical edge by removing pet hair and dust during the steaming process, helping clothes look refreshed with less post‑steam cleaning. A dedicated self‑cleaning mode reduces mineral buildup, preserving steam quality and extending the unit’s lifespan.
Five fabric modes—Silk, Nylon, Cotton, Wool, and Max—paired with three suction levels let you tailor care to delicate blouses, party dresses, or everyday shirts. The LED display helps you choose the right setting at a glance, ensuring gentle treatment for delicate fabrics and robust performance for thicker garments.
With a 190ml water tank, you can refresh 4–5 garments per fill, depending on fabric and setting. The detachable tank makes topping up quick, and the stable base design allows safe, steady use while you work through a load of laundry or prepare for a busy day.
The stand‑and‑handheld versatility supports a range of tasks, from quick shirt touch‑ups to boardroom‑ready dresses. Note that this 110–120V appliance is ideal for homes in the US and Canada, delivering reliable performance in everyday use without complicating your routine.
Q: Is this steamer suitable for delicate fabrics like silk?
A: Yes. Use Silk, Nylon, Cotton, Wool, or Max modes to tailor steam intensity for delicate fabrics.
Q: How many garments can I refresh per water fill?
A: A 190ml tank can refresh about 4–5 garments per fill, depending on fabric and setting.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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