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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The JCJMY 15x21.25 Puzzles Frame in Black offers a versatile, stylish way to display 15x21.25 posters, photos, or puzzle art. The opening is designed to be 0.5 inches smaller than the image, helping to keep the artwork centered and visually balanced without extra hardware. The frame’s clean silhouette makes it suitable for a wide range of spaces, from bedrooms to home offices.
Crafted with safe HD plastic plexiglass instead of glass, this frame provides a clear view while reducing risk of breakage in busy homes. For the clearest display, simply remove the protective film before placing your image inside. The lightweight construction also makes setup and repositioning effortless.
A rotating back tab simplifies swapping photos or puzzles, so you can refresh your display with minimal effort. The frame includes two wall hooks on the back, enabling vertical or horizontal hanging to fit your wall orientation and space needs.
To maintain a clear view, wipe the plexiglass with a soft, non-abrasive cloth. If you have questions or need assistance, our team aims to respond promptly, typically within hours.
Q: What sizes does the JCJMY 15x21.25 Puzzles Frame fit?
A: It is designed to fit 15 x 21.25 inch puzzles, posters, photos, and canvases.
Q: How can I hang and update the frame safely with kids around?
A: The frame offers vertical or horizontal hanging with two back hooks and a rotating tab for easy back access.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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