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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Discover a versatile JCJMY black picture frame designed to showcase both diamond art and photos with confidence. This 16x20 inch frame is paired with a 14x18 inch mat, ideal for displaying a 40x50 cm diamond art piece without a mat or a 35x45 cm artwork with a mat. The frame opening is crafted to be 0.5 inches smaller than the photo, helping keep your artwork securely in place while preserving a clean border.
Beyond its look, this frame creates a tidy, modern focal point in any room. Whether you’re assembling a small gallery wall in a bedroom, brightening a living area, or decorating an office, the black finish offers a classic, adaptable style that complements a range of artwork and photography.
Ideal for home galleries, bedrooms, living rooms, offices, or entryways. The frame’s classic black, combined with the 14x18 mat, helps create clean, professional displays that draw attention to the art or photography. It also makes a thoughtful gift for birthdays, weddings, or holidays.
Handle with clean hands to avoid smudges on the plexiglass. After installation, check that the mat and artwork sit evenly within the opening to maintain a balanced presentation. If you have questions, customer support is ready to assist within 24 hours.
Q: What sizes does the JCJMY 16x20 frame support?
A: Fits 40x50 cm diamond art without mat and 35x45 cm with mat; accommodates 14x18 with mat or 16x20 without mat.
Q: What features help with safe display and easy setup?
A: Durable wood frame, plexiglass, rotating back panel, and wall hooks for vertical or horizontal hanging.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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