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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
The JCJMY 19.7 x 27.6 puzzle frame is designed to showcase a range of keepsakes—from 1000-piece puzzles to posters and photos. Its white finish offers a timeless, minimalist backdrop that blends with most spaces, from a cozy bedroom to a modern living room. The opening is crafted to be slightly smaller than the artwork, ensuring the piece stays securely in place without the need for extra mats or clips.
What makes it a thoughtful display option? The frame provides a crisp, gallery-like presentation while remaining practical for daily use. The 0.5-inch display inset helps hold your image flat and centered, so you enjoy a clean, unobstructed view of your favorite scenes or memories.
Usage ideas Imagine a cozy weekend scene with a completed 50x70 cm puzzle framed above a reading nook, or a favorite 18x24 photo gracing a hallway wall. With sturdy materials and an approachable style, this frame helps you enjoy your pieces in a polished, organized way—without clutter or fuss.
Care and setup tips Remove the protective film from the plexiglass before first use to maximize clarity. When loading artwork, use the rotating tab to gently lift the back panel, insert your piece, and reseal. The frame’s classic white finish makes it easy to refresh your display by swapping in new puzzles or photos as seasons change.
Q: What sizes does the JCJMY puzzle frame fit?
A: Fits 1000-piece puzzles up to 50x70 cm and 18x24 inch photos or prints with a secure, slightly inset display.
Q: What makes this frame kid-friendly and safe at home?
A: Made with lightweight plastic and plexiglass instead of glass, reducing breakage risk and injuries in busy households.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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